Skip to main content

Error Sending Pay Slips (Windows)

Some emails could not be sent

Written by Zuzana Sýkorová

If you encountered the following error when attempting to send payslips:

This is most likely caused by your antivirus program blocking the communication. You do not need to disable it entirely in order to send emails to your employees. It is sufficient to adjust the protection scope.

Example using AVAST:

Go to Protection - Core Shields

Here, disable the Mail Shield option

After applying this setting, the payslips will be sent to employees successfully.

Did this answer your question?