Debug logs are used to obtain information about potential errors occurring during application runtime. They are primarily intended for support purposes, allowing the support team to identify the necessary information through detailed log entries.

Launch ABRA Flexi in debug logging mode (see below) and reproduce the action that causes the error. This will cause the error to be printed in the logging (black) window.

Select the log in the terminal (black) window (Ctrl/Command + A), copy it (Ctrl/Command + C), paste (Ctrl/Command + V) it into a text file (e.g. Notepad), and send it to us along with a description of the issue for analysis at podporaflexi@abra.eu.

Once the application is launched, the standard graphical login window for Flexi will open, while various debug and error messages will be printed in the command-line window. Do not close this window, as doing so will also terminate the application. In Flexi, try to perform the action you are experiencing issues with.

Launching debug logs differs depending on the operating system you are using. Below are instructions on how to start ABRA Flexi with debug logs on each of them.
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Open Start or the search bar and type "ABRA Flexi with debug logs"
If the shortcut cannot be found, you will need to reinstall the application to a newer version that already includes the shortcut.
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Download the compressed application file ABRA Flexi with debug logs, extract and launch it, or enter the following in a terminal window:

/Applications/Flexibee.app/Contents/MacOS/JavaAppLauncher

(You can find Terminal in Applications under the Utilities folder, or you can launch it via Spotlight by pressing the Command + Space keyboard shortcut. Simply type Terminal into the Spotlight search field and confirm with the Enter key.)

In a terminal window, enter the command: flexibee
​(To open Terminal, go to Applications → Accessories → Terminal, or K-menu → System → Console)