When submitting a payment order, the error "Online import failed - syntax error" was displayed.
This error may appear if you are using an online connection to FIO Bank and have entered the recipient's account number incorrectly. In this case, the error may be caused by, for example, an unintended space in the account number. A more common mistake is the use of the character "–" (em dash) between the account prefix and the account number, instead of the standard short hyphen "-". This typically occurs when copying an account number from a website.