This issue is typically caused by an incorrectly installed CMU Bright font
Common symptoms
Bold/italic formatting applied to the font where it should not be, or across the entire document
A completely different font being displayed
Output reports printing with empty fields — only cell borders are printed (e.g. when printing an issued invoice)
Cell content misalignment when generating output reports (e.g. when generating invoices to PDF), where cell contents such as account numbers or dates shift up or down within their field and overlap with the cell border
Solution 1 – Uninstall the font
First, try uninstalling the CMU Bright font from your OS and installing a fresh copy. Download the fonts here.
Windows
Search for "Font settings".
In the list, use "Available fonts" to find "CMU Bright" and uninstall it.
Download the font package above, open it, and drag the files it contains into the font settings area.
If the change does not take effect immediately, a computer restart is required.
Solution 2 – Reinstall Flexi
If uninstalling the font does not resolve the issue, we recommend the following steps:
Uninstall Flexi
Clear the Flexi cache
Verify that no CMU Bright fonts remain in the OS font library — if any are found, delete them (see above)
Reinstall Flexi
Note: Flexi prints its reports in graphics mode, not text mode — please also verify that this mode is correctly configured on your (any) printer.