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Setting Up One Stop Shop – WUI

How to set up the One Stop Shop (OSS) regime in the web interface at the company level and on the invoice type, and how the VAT country is determined on an invoice

Written by Lenka Haringerová

As of July 1, 2021, the Mini One Stop Shop (MOSS) scheme is being replaced by the One Stop Shop (OSS) scheme. OSS settings are available from version 2021.6 in the Business and Premium license variants.


Company settings

You can find the initial OSS setup in Settings › Company on the Legislation tab, in the Special schemes section:

  • Special One Stop Shop scheme (MOSS, valid until June 30, 2021)

  • OSS - EU scheme: intended for e-shops (cross-border distance sales) and providers of cross-border services to end consumers

  • OSS - non-EU scheme: intended for senders of goods who are based outside the EU and ship goods worth up to EUR 150

  • OSS - import scheme: intended for providers of cross-border services from outside the EU to end consumers in the EU

MOSS users are automatically switched to OSS as of July 1, 2021. If you fall under the MOSS scheme, both the first checkbox (Special One Stop Shop scheme (MOSS, valid until June 30, 2021)) and the OSS scheme will be selected.

Save the settings by clicking Save and close.


VAT country

Further settings are located in the document types. The VAT country field has been added to received inquiries, issued offers, and received orders. When you set the country on a document type or directly on documents and then generate linked documents, the VAT country information is carried over to the final document, and the correct VAT line for the One Stop Shop scheme is also filled in.


Issued invoice type settings

For issued invoices, you need to create a new document type in Settings › Records › Documents (Issued invoice types). You can copy an existing document type and edit the following fields on the Accounting tab:

VAT country: if you want the VAT country to be taken from the document type, fill in the VAT country (if you leave the field empty or the Prefer on documents checkbox is not selected, the country will change depending on the country of delivery).

Posting template [DAL]: you need to set a posting template with the correct VAT supply code depending on the scheme of the transaction and whether it involves services or goods.

Prefer on documents: if you select this checkbox, the VAT country will be taken from the invoice type rather than from the country of delivery.

You can find posting templates for issued invoices in Settings › Records › Accounting (Posting templates - Issued invoices). The OSS SERVICES REVENUE and OSS GOODS REVENUE templates are prepared for the OSS scheme. The scheme is determined by the VAT supply code field, where you can choose from the values OSS - EU services, OSS - EU goods, OSS - non-EU, and OSS - import scheme.


Issued invoice

The issued invoice is then filled in according to your document type settings. If the VAT country field is empty and Prefer on documents is not selected, the VAT country is filled in based on the country of delivery. The country of delivery hierarchy is as follows:

1) Customer's VAT country: the country in the company address on the invoice.

You can see the resulting VAT country and VAT line in the invoice detail under More options on the Accounting tab:

2) Different postal address: if the invoice has a postal address that differs from the registered office filled in under More options on the Contact tab (with Postal address is the same as registered office cleared), the country of that address takes precedence over 1).

3) Destination: if a destination is filled in on the invoice, its country takes precedence over both 1) and 2).

⚠️ A destination is used to determine the VAT country only if the Place of supply checkbox is selected for it in the address book. You can find destinations in the company detail in the address book on the Destinations tab.

ℹ️ The Destination field is hidden in the default invoice form layout. To display it, click the gear icon in the header of the detail (Form settings). The procedure is described in the article on form settings.

⚠️ Important! The VAT country changes only for non-VAT payers who have the VAT payer checkbox cleared in the address book and have no VAT ID filled in.

💡 Need help? Email us at podporaflexi@abra.eu or use the chat in the bottom right corner.

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