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Credit note with a kit whose items contain serial numbers

How to issue a credit note for an invoice that contains a kit whose items are tracked by serial numbers?

Written by Lenka Haringerová

When creating a credit note, you must select the serial numbers that were issued on the original delivery note and are to be returned to stock via a goods receipt.

Also check whether the "Track serial numbers" option is enabled for the bundle in the price list (if it does not track serial numbers).

If this option were enabled but the bundle does not actually have serial numbers, the invoice could not be credited (there would not be a sufficient number of serial numbers in stock).

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