If you have access to the ABRA Flexi server under another user with administrator rights, change the password from that account. Use this procedure only when you do not have access to the sole administrator account.
How the reset works
The password reset is performed using a script that:
displays a list of users
allows you to select a user
sets a newly generated password for the selected user
👉 After logging in, we recommend changing the password in the application.
Steps by operating system
Windows
1) Open the folder:
C:\Program Files (x86)\WinStrom\Service
2) Run:
reset_hesla.bat
3) Select a user by following the instructions in the window
4) The new password will be displayed
macOS
1) Open the Terminal application
2) Run:
/Library/WinStrom-PostgreSQL/scripts/server/resetPassword.sh
3) Enter the username
4) The new password will be displayed
Linux
1) Open a terminal
2) Run:
/usr/share/flexibee/resetPassword.sh
3) Select a user
4) Set the new password
Recommendations
perform the reset with administrator privileges
after the reset, change the password in the application
applies to on-premise installations only (not cloud)