Is an issued invoice or another record missing from your data, and you need to find out whether it was actually deleted? Every delete action is recorded in the journal — an audit table that keeps a history of changes made to the data.
⚠️ The journal is only used to find out who deleted a record and when. The document itself cannot be restored from it. The only way to recover it is by restoring a backup made before the deletion.
Cloud instance
You cannot access the journal through the standard interface — we will look this up for you. For the selected period, we will check whether a delete action was performed on the given record, and let you know when it happened and under which user account. This is a custom service, which will be quoted for you in advance by podporaflexi@abra.eu.
Own server or local installation
We need a company backup, in which we will perform the lookup the same way. Please upload the backup to us using the file upload form.
💡 Want to prevent situations like this? Restrict users' rights to delete documents — you can set this in the user role by selecting Access Details.