If ABRA Flexi in the cloud is running slowly (long loading times, delays), the most common cause is a slow or unstable internet connection.
Check in ABRA Flexi
Open: Help → About Flexi → Application Details
Check the following values:
Server response
Proxy response
Web response
If you are unsure, contact support and consult the values with them.
Internet Speed Test
Run a speed test (e.g. speedtest.net)
Monitor:
connection speed
response time (ping)
Response Time Test (Ping)
Open Command Prompt / Terminal
Run:
ping demo.flexibee.eu
For comparison:
ping google.com
How to Evaluate the Results
normal response time: tens of ms
higher values or fluctuations = connection issue
What to Do If There Is a Problem
check your connection (Wi-Fi vs. cable)
try a different network
contact your internet service provider