The default state in Flexi is to not create issue requests (if there is insufficient stock, creating an issue will fail). You can enable the generation of issue requests in the company settings (Company -> Settings -> Modules -> Goods).
An issue request is a stock issue line item that has not been dispatched from the warehouse. It is created when generating a stock issue document at a time when there is insufficient stock available (e.g. due to invoicing).
It can be distinguished from a standard issue line item by a positive value in the Request UOM column and a zero value in the Quantity column.
On the stock card, the quantity of issue requests is reflected in the Requests UOM column.
Note 1
The accounting value of issue requests is 0 until they are updated. They can therefore also be identified by a value of 0, though this may not necessarily be a definitive indicator.
We will demonstrate the creation of a request and its subsequent resolution through the update process using a simple example.
The stock card shows a UOM quantity of 0 and we need to create an invoice along with an automatically generated stock issue document. Flexi will notify us of insufficient stock when saving the invoice line item.
After saving the invoice — which automatically triggers the creation of a stock issue document (and therefore an issue request) — we can return to the stock card.
Here we can see a value of 1 in the Requests UOM column and a value of -1 in the Stock Level UOM incl. Requests column. The price per UOM of the request is 0.
We now reach the stage where the goods have arrived in the warehouse — we create a goods receipt for 1 unit.
After saving it, we can observe a positive value in both the Stock Level UOM column and the Requests UOM column on the stock card.
However, the desired state in our case is 0 in both columns (since the actual physical stock is indeed 0).
We therefore run the update of issue requests — it can be found in the Tools -> Update Issue Requests module. Once completed, the stock card will display the following values.
Note 2
Stocktaking takes issue requests into account (it increases the number of system stock levels by the issue requests). However, for better stocktaking accuracy, we recommend resolving all issue requests before performing a stocktake.
Note 3
Before initializing the next accounting period, all outstanding requests should also be resolved. ABRA Flexi is unable to fulfill issue requests from a previous accounting period using a goods receipt in the following period.
Note 4
Reservations take priority over issue requests.
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