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Invoice Cancellation

How to Correctly Cancel a Document

Written by Petr Pech

🧾 Cancelling an Entire Document

Only documents from the current year that are not locked can be cancelled.

🔁 Document Cancellation Process

After clicking the Cancel button, you are first asked whether you really want to delete the selected record.

After confirming Yes:

  • the entire document is struck through in the table view,

  • the checkbox in the "Cancelled" column is selected at the same time.


🖨️ Printing a Cancelled Document

If you print a cancelled document:

  • a prominent "CANCELLED" watermark is displayed across the entire document,

  • the document is also included in printed reports,

  • the document appears struck through in all reports.


💰 Cancelling a Paid Document

When cancelling a paid document (invoice), the application:

  • examines all payment documents linked to that document,

  • verifies that all documents are within the current accounting period,

  • checks that none of the payment documents are locked.

If any of the documents are locked, the application notifies you and recommends removing the lock.

✔️ Result of Cancelling a Paid Document

If the payment documents are not locked, the cancellation proceeds as follows:

  • the invoice is struck through,

  • the links between the invoice and the payment documents are preserved.

A document cancelled in this way cannot be deleted.


💳 Cancelling a Payment Document

When cancelling a payment document, the application:

  • checks the associated invoice,

  • verifies that both documents are within the current accounting period,

  • checks that the invoice is not locked.

If the invoice is locked, the application notifies you and recommends removing the lock.

✔️ Result of Cancelling a Payment Document

If the invoice is not locked:

  • the payment document is struck through,

  • the link between the payment document and the invoice is preserved,

  • the invoice remains in the records as unpaid, or partially paid if another payment document exists.

A document cancelled in this way cannot be unmatched or deleted.

⚠️ Recommendation before cancelling documents:

Before cancelling either a paid document or a payment document, it is recommended to remove the mutual links between them.

If the links are not removed, these cancelled documents cannot be deleted.


📑 Cancelling a Deducted Advance Tax Document (ATD)

When cancelling an ATD that has already been deducted on an invoice:

  • the ATD is struck through,

  • at the same time, the deduction line for this ATD is struck through on the relevant issued invoice.


🧮 Cancelling a Deducted Advance Payment

When cancelling an advance invoice that has already been deducted on an invoice:

  • the advance invoice is struck through,

  • at the same time, the deduction line for this advance invoice is struck through on the issued invoice.


📦 Cancelling a Document with Stock Items

If the following conditions are met:

  • the document is from the current period,

  • the document is not locked,

  • the cancellation is performed by an authorized user,

  • the option "Automatically generate stock documents" is checked in the document type,

then when cancelling a document with stock items:

  • the associated stock documents are automatically cancelled (struck through) as well.


🧩 Cancelling a Document Line Item

The same rules that apply to cancelling documents also apply to cancelling line items:

🔹 Line Item Cancellation Process

In the document line items, after clicking the Cancel Item button, you are first asked whether you really want to cancel the selected item.

After confirming:

  • the line item is struck through,

  • when printing the document, cancelled items are not printed on the invoice or delivery note.

🆕 Cancelling a Line Item on a New Document

If you want to cancel a line item on a newly created document, it is usually preferable to delete the item rather than cancel it.

🏷️ Cancelling a Stock Line Item

If you cancel a stock line item and the option "Automatically generate stock documents" is checked in the document type:

  • cancelling this item will automatically cancel the associated stock line item as well,

  • on the stock documents (goods receipt, goods issue), these items are printed struck through.


❓ Frequently Asked Questions (FAQ)

  1. Can a document from a previous year be cancelled?

No. Only documents from the current year that are not locked can be cancelled.

2. Can a cancelled document be deleted?

Yes, but only if it is not linked to another document. If the document has been paid, for example, it cannot be deleted.

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