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Received Order and Issued Inquiry (GUI)

Practical demonstration of processing a received order and an issued inquiry in the desktop application

Written by Petra Roubalova

Once a customer accepts your issued quote, the next step is to process it by creating a received order. If you have insufficient stock, you can easily generate an issued inquiry to a supplier directly from the order.

Creating a Received Order

  1. In the top menu, go to: Sales → Issued Quotes.

  2. Select the accepted quote.

  3. Click SERVICES → Create Received Order.

  4. The new document editor will open.

    • Fill in the required details (customer, line items, dates, etc.).

  5. Save the document.

You can find the completed order in the menu under: Sales → Received Orders.


Creating an Issued Inquiry for a Supplier

If you do not have sufficient stock, you can create a supplier inquiry directly from a received order:

  1. In the top menu, go to: Sales → Received Orders.

  2. Select the order from which you want to create an inquiry.

  3. Click SERVICES → Create Issued Inquiry.

  4. A window with the order items will appear:

    • enter the quantity of units you wish to inquire about,

    • select the supplier using the search icon from Company Addresses.

  5. Select the document type for the issued inquiry.

  6. Once the document editor opens:

    • fill in the required details,

    • adjust the price inquiry if needed.

  7. Save the document.

You can find the saved inquiry in the menu under: Purchasing → Issued Inquiries.

Tip: In the system, you can pre-configure the document type used when creating a quote received from a supplier. This will streamline subsequent steps in your sales process and speed up your workflow.

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