For long-term operation of ABRA Flexi, we recommend regularly backing up the data of your accounting companies, just like any other important data. Whether a user can create a backup is determined by their permissions. This guide describes how to download a backup, where to find backups in our cloud, and how to restore a backup.
Creating a Current Backup
Step 1: In the bottom left, click Settings.
Step 2: In the Global settings section, open Company management.
Step 3: Hover over the row of the required company, click the three dots, and select Back up data.
The backup is downloaded to your browser's downloads folder as a file with the extension .winstrom-backup. The file name contains the company code and the date and time of the backup.
Downloading an Automatically Created Backup in the Cloud
If you run ABRA Flexi in our cloud, you can download the backups we create automatically, going back up to three months.
ℹ️ Automatic backups are created every night, but only if anything in the database has changed since the previous backup. Any modification counts as a change, for example even attaching a file to a document or changing the name of a record. If no one works in the company, typically over the weekend, no new backup is created.
You can find backups in Settings in the Data backups section, or you can locate them using search by typing "backups".
At the top, the Latest section contains the most recent backups. To display older backups, select Older.
Backups with the Available label can be downloaded right away. Backups with the Archived label can also be downloaded, but they take a while to prepare. After you click the Archived label, the backup starts being prepared, and once it is ready, the label changes to Available. The preparation time depends mainly on the size of the backup. The Older section contains backups going back up to three months, mostly archived.
When you hover over a backup, icons appear for copying the backup address to the clipboard, sending the link to technical support, and downloading. The backup is downloaded to your default folder for downloaded files.
📝 The data in the screenshots of the Data backups section is for illustration only. This section reads backups from our cloud; if you run ABRA Flexi on your own server, download the backup from Company management.
Sending a Backup to ABRA Flexi Support
You can share a backup from the cloud directly with our support team if they need it to troubleshoot an issue. Hover over the backup and click the Send backup link to technical support by email icon.
By sending the link, you consent to the analysis of the backup data, which is necessary to resolve the issue.
Restoring a Backup
You restore a backup file in the company selection. In the top left, click the name of the currently open company, and in the Company selection panel, click Restore data. You can open the same form in Settings in the Company management section using the Create from backup button.
In the Restore data from backup window, enter the company name and drag and drop or select the backup file. In Advanced options, choose whether it is a production or a test company.
Production company
A database for "live" accounting records.
Test company
A database for any kind of testing. If you need to try out a process first, restore a backup of your production company as a test company and try everything out in a safe environment.
For a test company, you can disable automatic email sending and Web Hooks.
You can also choose not to restore the change history (which can increase the size of the company) and the changes API.
Confirm with the Restore data button to restore the backup. The result is a new company, which you will find in the company selection.
Transferring a Company to a Different License
You use the same procedure when you need to move a company from one ABRA Flexi license (instance) to another:
In the original license, create a current backup of the company as described in Creating a Current Backup.
Log in to the new license and restore the backup as described in Restoring a Backup. The restore usually takes a few minutes.
⚠️ The data in the original license remains unchanged. Therefore, create the backup only once no one is working in the original license anymore; otherwise, later changes will not be transferred to the new license.
For the desktop application, follow the article Company Backup.
FAQ
Can backups on my own server be created automatically?
Yes, backups on your own server can also be created automatically. You can find the procedure in our guide.
Why is the weekend backup missing from the list of cloud backups?
An automatic backup is created only if something in the database has changed since the previous backup. If no one worked in the company, there is no backup for that day. The nearest older backup contains the same data.
Restoring a backup on my own server reports that the file is too large. What should I do?
The maximum size of a backup that can be restored is limited by the server settings. For a large company, you need to increase the limit on the server and repeat the restore. If you are not sure how to adjust the settings, contact our support.