By default, Flexi does not create issue requests (if there aren't enough units in stock, creating an issue will result in an error).

You can enable the generation of issue requests in the company settings - "Settings -> Goods".

An issue request is a delivery note item that has not been dispatched from stock. It is created when generating a delivery note at a time when there is not enough stock available (e.g., due to invoicing).

It can be distinguished from a standard issue item by a positive value in the Requested Units column and a zero value in the Quantity column.

The accounting value of issue requests remains 0 until they are updated. This means it can also be recognized by its 0 value, although this is not necessarily a reliable indicator.

On the stock card, the number of issue requests is reflected in the Requested Units column.

We'll demonstrate the creation of a request and its subsequent settlement via an update using a simple example.

On the stock card, we have a unit balance of 0 and need to issue an invoice along with the automatic creation of a delivery note. Flexi will also notify us of insufficient stock when saving the invoice item.

After saving the invoice, which automatically resulted in the creation of a delivery note (and therefore also an issue request), we can go back to the stock card.

Here we can see a value of 1 in the Requested Units column and a value of -1 in the Stock Level in Units incl. Requests column. The price per unit for the request is 0.

We now reach the stage where the goods have arrived in stock - we create a receipt note for 1 piece.

After saving it, we can observe a positive value on the stock card both in the Stock Level in Units column and in the Requested Units column.

In our case, however, the desired state is 0 in both columns (in reality, the stock level is indeed 0).

So we run the issue request update - you can find it directly on stock cards, receipt/delivery notes, or the warehouse list.

Once it's finished, the stock card will show the following values.

If an unsettled request remains on a stock card, a warehouse recalculation will not remove it. Recalculation works with prices - only this specific function settles requests.

Stocktaking takes requests into account (it increases the count of system stock levels by the number of issue requests). However, for smoother stocktaking, we recommend settling issue requests beforehand.

All requests should also be settled before initializing the following accounting period. ABRA Flexi cannot fulfill issue requests from a previous accounting period using a receipt note in the following one.

A reservation takes priority over an issue request.

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